Welcome to Honwax Honey. By accessing or using our website www.honwax.co.in, you agree to follow the Terms & Conditions listed below. Please read them carefully before making any purchase or using our services.

1. General Information

This website is operated by Honwax Honey. Throughout the site, the terms “we”, “us”, and “our” refer to Honwax Honey.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

To shop with us, you must:

  • Be at least 18 years old, or
  • Use the website under the supervision of a parent/guardian

By making a purchase, you confirm that the information you provide is correct.

3. Product Information

We try to display accurate product descriptions, images, and details.
However:

  • Honey is a natural product, so color, texture, and taste may slightly vary.
  • Packaging design may change without notice.
  • Availability of products may vary.

We reserve the right to modify or discontinue any product at any time.

4. Pricing & Payments

  • All prices on our website are listed in INR (₹).
  • Prices may change at any time without prior notice.
  • Payment must be completed before order processing.
  • We accept payments through secure third-party payment gateways.

In case of a pricing error, we may cancel the order and issue a refund.

5. Order Confirmation & Cancellation

a) Order Confirmation

Once the order is placed, you will receive:

  • Order confirmation email/SMS
  • Shipping updates when dispatched

b) Order Cancellation by Customer

You may cancel your order before it is shipped.

c) Order Cancellation by Honwax Honey

We reserve the right to cancel an order due to:

  • Payment issues
  • Wrong information provided
  • Out-of-stock items
  • Suspected fraud

Customers will be notified and refunded if applicable.

6. Shipping & Delivery

Delivery times vary based on:

  • Location
  • Courier availability
  • Order volume

We aim to dispatch orders within 1–3 working days.

For more info, please check our Shipping Policy (I can create this too).

7. Returns, Refunds & Replacements

Our refund and returns policy is customer-friendly.
You can request a return if:

  • The product is damaged
  • You received the wrong item
  • The product is defective
  • Packaging was leaking

Returns must be initiated within 48 hours of delivery.

For full details, see our Refund & Returns Policy.

8. Use of Website

You agree NOT to:

  • Use the site for illegal activities
  • Upload harmful or fraudulent content
  • Copy, reproduce, or resell our content
  • Attempt hacking or security breaches
  • Misuse coupon codes or promotional offers

Violation may result in order cancellation or legal action.

9. Intellectual Property

All content on **www.honwax.co.in**—including text, logos, images, graphics, and design—is the property of Honwax Honey.

Copying or reproducing content without permission is strictly prohibited.

10. Limitation of Liability

Honwax Honey is not responsible for:

  • Delays caused by courier companies
  • Misuse of our products after delivery
  • Allergic reactions (rare, as honey is natural)
  • Incorrect information entered by customer

Our total liability shall not exceed the amount paid by you for the product.

11. External Links

Our website may contain links to third-party sites.
We are not responsible for the content or policies of those websites.

12. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we handle your data.